Terms and Conditions

PREAMBLE

The site is the property of Brussels Fashion Week in its entirety, as well as all the related rights. Any reproduction, complete or partial, will be systematically subjected to the authorization of the owners. However, hypertext links to the site are authorized without specific request.

1. ACCEPTANCE OF THE CONDITIONS

The customer recognizes to have taken knowledge, at the time of the placing of order, of the particular conditions of sale stated on this screen and expressly states to accept them without reserve.

The present general conditions of sale govern the contractual relations between Brussels Fashion Week and the customer, both parties accepting them without reservation. These general conditions of sale will prevail on all other conditions appearing in any other document, except preliminary, express and written exemption.

 

2. PRODUCTS

Photographs, graphics, texts: the photos of the products are not contractual. The products offered are in accordance with the Belgian legislation in force. Our responsibility cannot be engaged in case of non respect of the legislation of the country where the products are delivered. It is up to the customer to check with the local authorities the possibilities of importation or use of the products that he/she plans to order.

The products are not intended for children and Brussels Fashion Week is not responsible for the use made by the customer, and would not be liable for damages if the customer did not respect the conditions mentioned above.

3. ORDER

The automatic recording systems are considered as proof of the nature, content and date of the order. Brussels Fashion Week confirms the acceptance of its order to the customer at the email address that the latter will have communicated. The sale will be concluded only as from the confirmation of the order. Brussels Fashion Week reserves the right to cancel any order from a customer with whom there is a dispute regarding the payment of a previous order. Orders for which payment has not been made will have no value and Brussels Fashion Week will not be obliged to honour them. The information given by the buyer when placing the order is binding on the buyer: in case of an error in the recipient’s address, the seller cannot be held responsible for the impossibility of delivering the product.

The offers of products are valid within the limits of available stocks. If the product is not available, Brussels Fashion Week shall not be held liable in any way, nor shall it entitle the customer to damages. In the event of stock shortage, Brussels Fashion Week undertakes to inform the customer as soon as possible of the unavailability and to offer the customer a refund, an exchange for a similar item at the same price level, or to wait for the availability of the product.

4. RESPONSIBILITY

Brussels Fashion Week cannot be held responsible for damages of any kind, whether material or immaterial or corporal, which could result from a malfunction or misuse of the marketed products.

5. PRICE

The price is expressed in euros. The price indicated on the product sheets does not include transport.

The price indicated in the confirmation of order is the final price, expressed all taxes included and including the VAT for Belgium and the countries of the EEC. This price includes the price of the products, the costs of handling, packaging and conservation of the products, and the transport costs.

6. LITIGES

This contract is subject to Belgian law. Brussels Fashion Week cannot be held responsible for damages of any kind, whether material or immaterial or corporal, which could result from a malfunction or misuse of the marketed products. It is the same for the possible modifications of the products resulting from the manufacturers. The responsibility of Brussels Fashion Week will be, in any case, limited to the amount of the order and could not be questioned for simple errors or omissions which could have remained in spite of all the precautions taken in the presentation of the products. In case of difficulties in the application of this contract, the buyer has the possibility, before any legal action, to seek an amicable solution in particular with the assistance of a professional association of the branch, an association of consumers or any other council of its choice. It is reminded that the search for an amicable solution does not interrupt the “short period” of the legal guarantee, nor the duration of the contractual guarantee. It is reminded that as a general rule and subject to the appreciation of the courts, compliance with the provisions of this contract relating to the contractual warranty assumes that the buyer honors his financial commitments to the seller. Complaints or disputes will always be received with attentive benevolence, good faith being always presumed in the one who takes the trouble to expose his situations. In the event of a dispute, the customer will first contact the company to obtain an amicable solution.

Failing that, the commercial courts of Antwerp are the only competent courts.

7. WITHDRAWAL/RETURN POLICY

You have the right to withdraw from this contract without giving any reason within fourteen days. The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the last item.

To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous statement (by e-mail) by email to the address: info@brusselsfashionweek.com